(105 Community Reviews)  |  9555 Middlebelt Road, Romulus, MI 48174
Quality Inn And Suites Romulus, MI 48174 near Detroit Metropolitan Wayne County Airport
Traveler Rating
Excellent
29
Very good
71
Average
7
Poor
0
Bad
0
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 Business
3
 Couples
32
 Families
39
 Friends
2
 Solo
12
Rating summary
Cleanliness
Location
Sleep Quality
Service
SPA
Value
Rooms
 
Everything was perfect, especially the lovely young lady that checked us in.
 
 
 
 
 
 
 
The hotel's breakfast area was being remodeled a bit when we visited, but taking that in to consideration, the lobby was adequate for checking in and grabbing something to eat in the morning. The receptionist was dressed very casually (which is pretty typical of a lower end hotel). She greeted us and treated us respectfully, yet casually, as though we were buddies hanging out. After filling out the paperwork for our vehicle, she said to just leave it on the counter? We felt that wasnt appropriate because of the information it was asking for. My husband waited for her to return (not long) to give her the paperwork. Going to our room, I noticed the hotel was a little dated and appeared a bit dirty, though I didn't "see" dirt. Maybe just the age of the building? Our room was, again, typical. Flat king bed, standard overfluffy, lumpy pillows. The window was cracked open (it was 30 degrees outside) and though I tried to shut it, I could not. My husband was able to slam it closed. Though we set the heater at 68, it seemed much cooler. We both took a shower and the shower, again, was lower end. I did notice small dirt stains on the shower curtain and bedspread, and the bathroom floors corners needed to be swept. Microwave, TV and safe all worked well. We slept comfortably. In the morning the breakfast area was busy, but we did not visit it. The shuttle to the airport was on time and driver was friendly. All in all, this was an expected experience with a lower priced hotel. Why I gave 3 stars was for the price for staying overnight, shuttle to airport, and overnight stay.
 
 
 
 
 
 
 
Clean quick and easy shuttle to airport. Recommended
 
 
 
 
 
 
 
 
Very friendly and competent.
 
 
 
 
 
 
 
Good location and service. Clear and concise instructions re shuttle service and leaving of car and retrieving it on return. Will most certainly will stay at this hotel on our next flight away.
 
 
 
 
 
 
 
We needed to be at the airport at 5 am. They didn’t serve breakfast until 5 am. Would have been nice to have a grab and go.
 
 
 
 
 
 
 
W liked that the free breakfast started at 5 am. Staff was nice and helpful. Room was clean and beds comfortable. I liked there was a comfortable chair in the room. Great shuttle service, driver very nice. will come back.
 
 
 
 
 
 
 
Much as others have described, this property is clean, albeit a bit spartan, and conveniently close to DTW terminals. The staff was very cordial and helpful and transportation reliable. Would definitely stay again
 
 
 
 
 
 
 
It is a decent place to stay if you aren't looking for anything fancy. Staff was helpful and kind. The shuttle to airport was on time. And the free breakfast was a normal continental breakfast common on this kind of inns.
 
 
 
 
 
 
 
Location, parking and shuttle pick up to the airport was very convenient. The room was spacious and clean with a very comfortable bed. A microwave, fridge and safe were great amenities. The Wifi was slow but manageable. The TV was just OK - the reception and picture quality wasn’t very good. A nice hot breakfast is included if you can get down there before 9am. Overall, a very pleasant experience.