(39 Community Reviews)  |  2180 Islington Ave., Toronto, ON M9P 3P1
Quality Hotel And Suites Airport East, ON M9P 3P1 near Toronto Pearson International Airport
Traveler Rating
Very good
See reviews for
Rating summary
Sleep Quality
The room was clean and the price was right. The staff was very friendly and the location was great!!! We ate in the restaurant and the food was very good!!!
We thought the car would stay at the hotel for park and fly. Parking was offsite and not as convenient but worked out okay. The room was really nice and the staff were very helpful and friendly.
The outside and might I add, first appearance, isn't ideal seeing multiple bikes laying all around the property, otherwise good hotel.
The room was clean, the packed breakfast (paper bag) was nice for our 4 am departure. Only negative was a 35 minute wait at the airport for the shuttle.
Good Value..pleasant staff..restaurant food excellent.
Great value, excellent location near airport and highway. Rooms are tired looking but very clean.
The fire alarm going off at 7:00 am was a little scary. Being on the 11th floor with no elevators operating and the prospect of having to walk down 11 floor with suitcases and walking with a cane was concerning. Fortunately it all worked out and evavators were restored, we made it to the airport in time. I do realize that this incident was out of your control and that it was handled well.
The Hotel is OK. Even though takes only 9 minutes for the shuttle bus to reach to the airport, had to wait for 45 minutes for arrival. Most probably they don't send a bus after the first call. They wait for more people and then send the bus. This was not the first time. Every single time had to call them two or three times to finally send a shuttle bus. The only problem is when this happen to you at night or when is cold outside. Shuttle buses from other hotels arrived couple times already and my bus was nowhere. So I decided won't sleep in their hotel any more.
The hotel is tired looking. It took 35 minutes to check in.
I have stayed here a couple of times and mostly for the convenience to the airport and I can park at the hotel while away. The room was clean but run down. TV reception was terrible. No coffee whitener for coffee in the morning. Would be nice to have a couple of bottles of water in the room as well.