Front desk was helpfull and friendly. Woman setting up breakfast kept it full and fresh. Shuttle driver was courteous safe driver. Helped us with our luggage. From start, to room, breakfast and trip to the airport very good service.
The accomodations were great and the parking very generous. However it would have been better if a family were not tailgating in the back parking lot at 10:00 pm.
I was impressed with the quality of the room given how much parking is included with the room rate before additional fees. The helpfulness of the staff, in particular our shuttle drive (we left at the first available time, 4 AM, and he was waiting for us and very cheerful). He also indicated we could contact them when we return to the US from our domestic airport before we fly back to STL so they could track our flight and make sure the shuttle would be there waiting for us on our return. We had been concerned because our planned arrival is close to last shuttle time, and I was assured they would take care of us. Also, we were not expecting any breakfast because we were leaving before service started, but there was a decent selection of breads and fruit we could grab on the go. I did not use the pool or spa, so I cannot provide a helpful rating.
I was very pleased with our stay & service. the front desk staff were friendly and attentive. The airport shuttle bus driver was so pleasant and helpful, I was impressed with his sparkling personality & demeanor! I will definitely stay here again, especially for the Park & Fly.