December 26, 2016 Verified
Overall good value, clean, comfortable. We checked our in @9:45 PM. Had a 6:30 flight at MSP, so with the standard recommendation to leave the hotel 2 hours before the flight, we're supposed to leave st 4:30. However since the 4AM and 5AM shuttles were full, the receptionist told us we'd have to take the 3AM shuttle. When we told her that this was not reasonable, we were told that since other people had checked in before us, we would have to take the 3AM shuttle. Yes, she said that. It was only after several minutes of discussion that she was able to problem solve and arrange for the shuttle from the sister hotel (Country Inn) to pick us up at 4:45AM. So all's well that ended well, except with alot of frustration at the end of a long day.