Comfort Inn BWI Airport, MD 21225 near Baltimore-washington International Thurgood Marshall Airport
Traveler Rating
Very good
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Rating summary
Sleep Quality
We decided to stay here the night before our flight and it was a good choice. The price was good, the front desk employees were nice and the shuttle service was excellent at the beginning and end of our trip. I would definitely stay here again.
Fairly clean and friendly staff, we have used this place before with no problem, usually very prompt. Upon our return the phone lines were not working so you couldn’t call for the shuttle service! We ended up calling an Uber to get us back to hotel. When I asked the hotel clerk about it he said there indeed were having problems...would t you ask someone to come fix it??!! We were not happy campers!
Very convenient and clean spacious room. Shuttle very prompt with an 8 minute ride to airport.
Not great but ok for one night.
Close to airport and restaurants. Room could use some updating but was fine for night. Parking lot is large with plenty of space. Coffee maker in room as well as the lobby. Free breakfast in morning. Shuttle to airport was nice and comfortable! I would stay again.
The only comment I have is with the airport shuttle instructions. The instructions stated to go to "Zone 1" from Southwest airlines. The actual zone was not labeled as Zone 1. It was labeled as 'Hotel Shuttles'. I think you directions should state, "Go to second curb, then go to the far left zone labeled 'Hotel Courtesy Shuttles'
Comfort Inn @ BWI has an exceptional staff. There was a discrepancy with reservation when we arrived and Jay at the front desk immediately made the adjustment in price. The other staff we encountered were also just as professional, and the hotel was very clean.
All employees we're great! Very friendly & helpful. Including the shuttle drivers! Room was clean & comfortable. Will def be back when flying in/out of BWI.
Room was actually two rooms. Very spacious
Accommodations were great for the price. Included breakfast and parking for the airport. Staff was great. Only complaint was we got bumped from our chosen shuttle because there wasn’t enough room. Ole ty of time with the next one tho.