“
Lynnette Boatz ”
September 02, 2023 Verified
We had amazing customer service. Not only met the needs but sincerely kind!
It began with our checkin with Wendell, and continued that evening with Dash in the restaurant. And at breakfast it started again with Maria. The only one I didn’t catch his name was at the checkout Friday morning 9/1, I feel awful I didn’t catch his name. We had just missed the shuttle and he called and the driver to see if he was still nearby. It saved us 45 minute wait and we were thankful!
Lastly, certainly not least was our driver, Shaka Zulu. We had a wonderful conversation with him on our way to the airport.
Class act, all the way around!
My husband and I truly hope the associates are rewarded!
Service like this is rare today, they should be appreciated.