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Jessica Lieders ”
March 05, 2020 Verified
The rooms were spacious and clean. 2 pools! 2 hot tubs! Lots of room for the kids! We were on the 3:30am shuttle to MSP. Great cold breakfast, even that early! Arrived at MSP to discover the back of the shuttle, with our luggage was stuck shut. No way it was opening. We caught our flight and had the luggage shipped to us. I am AMAZED by the wonderful staff who went out of their way and kept in contact to make sure our things had arrived. Lyla (shuttle driver) did his best and was great under unfortunate circumstances but SEAN was AWESOME!! Got our luggage shipped by 7:30am and kept in contact to make sure it arrived. He was also the one to pick us up upon return. Again SEAN was amazing - friendly and SO helpful (much appreciated traveling with 8 kids) and after and exceptionally horrible flight. There were problems but the staff was great and went out of their way to do whatever it took to fix the problem! Will use again and recommend to all