January 26, 2014 Verified
At check-in, Eddie at the front desk was exceptionally helpful in that he helped us locate a dentist for an emergency dental procedure and explained the shuttle service for our return trip 10 days later. Upon our return from the Dominican Republic the desk staff provided us with an ice scrapper and brush to remove snow from our car and get on our way home. We will definitely stay at this hotel in the future when flying out of Newark airport.