The room was clean and nice. It took a bit of time to get checked in as Aruin was pulled in many directions. He was very apologetic and sincere. We looked forard to a drink at the bar, which was out of stock on several items. We counted on the 5:00 am shuttle to take us to JFK it arrived at 5:15am. There was only (1) small van that did not accomodate everyone, we were the last 2 people to get on our luggage barely fit. It totally stressed us out, we almost missed our flight.