Check in was difficult because the front desk could not find my reservation and tried to charge me again for the room even though I already paid for it and had an internet confirmation. Manager agreed to reimburse my credit card but waiting to see if that happens. Room was clean and bed comfortable but the liquid soap dispenser in the bathroom was empty so we could not take a shower in the morning and since we left at 3:30 am we didn\'t have time to call anyone. Shuttle was on time and we got to the airport as planned.