The one night I spent there was fine. Very nice hotel. Very pleasant and helpful young lady at the reception desk. I got the shuttle very early the next morning. Again, a very nice lady took me to the airport. When I returned from my trip, I called the hotel to make sure that the shuttle would be returning for me. That is when I discovered that my good luck had run out. The young lady who answered the phone asked if I had reserved a time to be picked up; I told her that I had not been told that I needed to do so. She said that she would find someone to pick me up. After about 30 minutes, I called back and learned that the regular driver left 4 hours earlier, and the young lady suggested an Uber or she could keep looking for a driver. At that point, I called an Uber. I was not happy! I should have been informed about the need to schedule the return shuttle. Lesson learned!