January 04, 2026 Verified
The hotel and staff were very nice! Jeff was professional and accommodating towards me and my disability. There was a glitch that the hotel was unable to find the reservation so I was told I would be refunded. I was not. The people I encountered were great but I can?t say the same about Parksleep and customer service which despite Jeff?s professional conduct I?ve decided I won?t be using this service again