November 06, 2016 Verified
When we got to the hotel at 1:00 pm, I showed my confirmation email from ParkSleepFly, and they couldn't find our reservation. They finally found it in the 'cancellation' file. They said ParkSleepFly had cancelled it. This also was the case with my sister's room. They had rooms available and we were able to stay there. There had been no reason or indication from us that we wanted it cancelled so have no idea why you would have done this.