Well, the front lobby was closed so we checked in in the entrance way. Out room was just beyond the lobby. The person who checked us in did not know exactly how to get to our room. Our first couple of attempts ended in a dead end. We finally made it without the help of the hotel staff. I must admit that they were friendly in their disarray. I do believe that the management is capable of handling anything out of the ordinary here. Also, they could really use a new airport shuttle van!