I got this room for my 20 year old son. When he arrived, they charged him $11 more than what was supposed to be paid at the hotel. They told him it was for taxes. But taxes were supposed to be included. When I told him to go back and demand the $11 back, they only begrudgingly gave him back $8. It's the principle. If you're going to participate on these discount sites, then play nice with your customers.