December 27, 2017 Verified
I had a long walk to get another blanket so I didn’t have to listen to noisy heater. I arrived at about 10pm on Christmas Eve after a 4 1/2 hr drive for 20 miles in ice and snow and so did others checking in and there was no hot chocolate or cookies left to help us calm down. There was a stack of cookies behind counter and I asked if I could have a snack of a few since I was hungry and was told no there are vending machines, my bathroom sink faucet would not turn on. Got wake up call on time and shuttle driver was awesome and very courteous thank goodness. I hope my car is safe.