The indoor pool was freezing cold and not very clean. Any time I asked a question at the front desk they acted like we were bothering them. Shady characters hanging around the hotel outside sifting through the trash and getting cigaret butts out of the ash trays. When we returned from our trip we called as soon as we landed and asked to be picked up and were told someone would be there in 5 min. 20 min later we called again and they told us they were sorry they had a shift change. 45 min later we were still not picked up and we called again. 1 hour after we landed someone finally showed up to pick us up to take us back to the hotel to get our vehicles. The person that picked us up that worked for the hotel spent the trip back to the hotel telling us how bad the staff was and that they were looking for another job. I will not be staying there ever again!