Staying there no problem. Trying to get a shuttle back to the hotel from the airport big problem. Front desk refused to pick up the phone when I called for a pickup after midnight. I had to call the Hotel accross the street to get the shuttle. When I arrive at the hotel I went into the lobby and tried the phone number again. This time after 5 minutes she pick up the phone. I informed her I was standing infront of her and I had tried to get an answer for over one hour but she didn't answer the phone! Extremely poor service!