The employees we interacted with were not very friendly, for the most part. The front desk man who checked us in was not rude, but not friendly. Very matter of fact. The woman managing the breakfast area in the morning watched CNN on tv the entire time I was in the room. The friendliest person was the new girl who picked us up at the airport on our return. I believe it was her first day (the front desk clerk from when we checked in was training her in the van) but she was conversational. The shower had mold all around the grout on the bottom. The shower had no shelf in it to put soap, shampoo or conditioner on. Had to put everything on the floor of the shower. It was handy having a microwave and mini fridge in the room, but we had to unplug the fridge because it was making too much noise to sleep. Overall, the hotel worked out for safe parking while were gone and fast shuttle service.