November 30, 2018 Verified
I reserved a room for two queens and 3 people after receiving a Park/sleep/Fly ad for online sale lasting 24 hours. I received a request received notice with confirmation pending. It quoted a price of 39.95 plus applicable taxes. but the number of persons was wrong. I responded with an immediate email to alert them to 3 persons vs the one on my email from them.
I receive another confirmation with dates only and no prices. Upon arrival I again confirmed there were 3 adults in the room. Here is where the bait and switch began. Now the quote was for 165 plus taxes. They stated it was 20.00 apiece for 2 additional adults. ok, now my rate should be 79.95 plus taxes. The front desk clerk stated repetitively "I have been here 4months, I no heard of such PARK/SLEEEP/FLY special. This fee is correct I was unable to provide email proof so.... bait and switch stood. I am also a worldmark/Wyndam owner and I thought we got a break for that too......