I am a WWII veteran who is fortunate enough to be in good enough health to travel. The "brand new" clock radio we were given to replace the non-existent one in the room DID NOT WORK! The wake up call from the front desk NEVER HAPPENED! We were awakened by the shuttle driver knocking on our door, who was concerned that we weren't on board. WE ALMOST MISSED OUR FLIGHT! He was kind enough to wait for us...No time for shower...no time for breakfast! Other passengers said their room had no clock radio either! What kind of shabby place do you run? -Murray Stein