I made our reservation through ParkSleep.com , which included room and parking for our car from May 1 to May 15 while we traveled . When we came to check in the woman at the counter told me that there will be a charge of $15 / day for the parking . I told her my reservation included the parking ; she said there was not such a deal offered by Element . I told her I hadn’t reserved directly with the hotel and the promotion as probably only for ParkSleep . She said sorry but we would know of that was the case. I told her I would show her my email confirmation with the details . When she saw it she said that I needed to email it to her , so she can make a copy of it and justify it to the parking and show it to her supervisor later on not to get in trouble for accepting something they had not been informed of . So we did and finally we were able to finish the chick in , not getting charged $15 per day for 15 days parking and go to bed . My husband and I were exhausted after a long day , driving from Capitola and had to get up next day at 5 am to go to the airport for our flight . I thought the hotel had a shuttle and she informed me that we needed to contact our ride for transportation ( after I asked if they could call a taxi for us in the morning ) because that was not something they would do . We found that a bit unusual too. As for the room , very nice and clean , the bed was very comfortable. It was strange that there was not a mirror in the bedroom out of the bathroom . I couldn’t put my makeup while my husband was taking a shower as we usually do at hotels , specially when we have to get up so early and be ready to catch a flight . No mirrors besides the one inside the bathroom . Love the decor otherwise