Sheraton Heathrow Hotel WEST DRAYTON

Review by Robert Moore

 
The hotel, amenities, service and staff were all excellent. However, booking with ParkSleep and their after care service was extremely poor. I booked a one night stay with parking for four weeks. All went swimmingly with the booking until I received the confirmation email that informed me that parking was only free for 8 days. On the original booking, I entered the dates for parking, there was nothing on the original form that said parking was for only 8 days. On looking into it further I was to be charged £15.00 a night for a further 20 nights. Anyone booking for a room with parking beware.
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