January 13, 2024 Verified
Thick firm foam pillows. Westin used to have wonderful soft down pillows. Also heavy duvet - why do hotels use them when they’re so hot? A sheet and one or two thin blankets would be more comfortable. The website says shuttle runs every 15 minutes but it’s every 30 on the hour and half hour. We just missed the 7 am and had to waste a half hour waiting for the next one.