January 06, 2025 Verified
This Residence Inn was of the same excellent quality that we've come to expect. The room would have been comfortable for an extended stay, but we were there for only the one night. Harley was very efficient in arranging our shuttle to the cruise terminal. Since we had made the booking over four months prior, the price for parking over the included seven nights had increased (as had the hotel rate), but the hotel agreed to honor the lower price. We did have to wait an hour for the return shuttle to the hotel, but it was a very busy morning, so we understood. The drivers were both very good and helpful with our luggage. We didn't realize that the booking fee was a separate charge and wouldn't be subtracted from the hotel fee.