January 01, 2025 Verified
The hotel is really nice, the rooms are lovely and very comfortable. The parking plus a night's hotel package is very reasonably priced. However, we waited over an hour for a shuttle when we returned. After a full day of traveling this delay was completely unacceptable and extended an extremely long day. The shuttle is supposed to run every 30 minutes for example 8am and 8:30am. The first shuttle did not arrive at those times and could only accommodate 2 passengers. We were a family of 4. The driver said he would return for us. We waited over 30 minutes for the van to return when the hotel is maybe a 5 minute drive away.