February 24, 2018 Verified
When we arrived at the hotel I presented my confirmation to the clerk but the confirmation number did not come up in the computer. The clerk was very nice but it took over 20 minutes to get checked in. We were sent to a room that had no sheets, blankets, pillows or towels. Then we were sent to a room that was already occupied. The final room assignment was fine and we had a comfortable stay overnight. The shuttle service to and from the airport was great.