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Holiday Inn Express Miami - Doral FL - Reviews

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(59 Community Reviews) | 8436 Nw 36th Street, Miami, FL 33166
Holiday Inn Express Miami - Doral, FL 33166 near

Traveler Rating

Excellent
31
Good
25
Average
2
Poor
0
Bad
1

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Business
0
Couples
35
Families
11
Friends
7
Solo
0

Rating summary

Cleanliness
Location
Service
Value
Jim Hunt
November 14, 2021 Verified
 
No fault of Hotel because app did not convey info. We booked room for 3 adults and got a room with only a king bed. Our 33 year old son had to sleep in a chair as nothing else was available!
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Felicia Wallen
March 03, 2020 Verified
 
Very clean room, great staff. Will stop here next time I’m in Miami!
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Warren Healey
February 13, 2020 Verified
 
Live in JACKSONVILLE and taking a cruise out of Miami. Perfect to drive there the day before, stay over night, get up refreshed, have a very good relaxed breakfast and then use the shuttle from the hotel to the port . Hotel stay included8 days parking. Can’t be beat!
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Cheryl Galloway
December 14, 2019 Verified
 
Room was nice, employees were friendly, hotel was under some renovations but being on an upper level we couldn't hear the noise. Transportation to and from port was excellently arranged. We were able to safely park car for length of cruise.
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Joanie Rhudy
July 08, 2019 Verified
 
We stayed here for 1 night before our cruise with their park, sleep and shuttle offer. The price was great so we decided for 1 night we'd give them a try. We checked in around 9:30pm on Saturday night, March 30th, which was very easy. The gentleman was very nice and professional who checked us in, and explained everything that we needed to know for our stay. We did leave our vehicle here the length of our trip at the back of the hotel area. Our room was on the 4th floor, and upon arrival into our room it had an awful smell of something like soured stinky feet. I went back and asked if there was another room we could be put in but said they were solid booked for the night so I went back to the room and sprayed a ton of bath and body works fragrance, that helped! So, the room itself was very clean! We checked the bed sheets and the towels, it all smelled clean! The beds were not very comfortable so it's a good thing we were only here for 1 night. The next morning we were to meet for our shuttle at 8:45am, and when we walked outside exactly at 8:45am it was there already waiting on us, we loved that! We were taken straight to the port!! We paid the $12 per person to the driver to be taken to the port. After our cruise we opted for a taxi back to our vehicle at the hotel, which actually came out cheaper and was quicker! Would we stay here again? Sure! For the price we paid, it was a great deal, and again it was only for 1 nights stay! Thanks Park Sleep Hotels for the finding of a great deal!
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Joanie Rhudy
April 08, 2019 Verified
 
Decided on this hotel since it was a good deal to stay, park and be shuttled to the port. Check in was a breeze! The staff was very professional and very friendly! The hotel itself, was just okay. Nothing to brag back home about! The room had an awful smell, like stinky feet! I went and tried to change our room but they were solid booked! I sprayed a ton of bath and body works spray in the room and that made it okay for the night. The beds were not comfy. The room itself seemed clean, the sheets were clean, and the bathroom was clean. The shuttle service to the port was on point! But we didn't take the shuttle back after our cruise because we were off the ship by 9am and they said they wouldn't be there to do pick up until after 10am, so we just took a taxi back to our vehicle, which actually turned out cheaper! Would we stay here again? I'm sure we would, but only for the 1 nights before cruise package, and I'd call and request a room on the bottom floor, and to make sure that the room they put us in doesn't have an awful odor!
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Richard Henderson
March 26, 2019 Verified
 
We stayed at this hotel and left our car here for a 9-day cruise. The accommodations were basic, but very good, and the location was convenient to nearby restaurants and shopping. The buffet breakfast was much better than breakfasts at most other similar hotels. The shuttle times to the cruise ship were convenient, 10:00am and 12:00 noon, and cost $12.00 per person each way. The shuttle to the cruise port was fine, but for the return trip, we gave the shuttle coordinator our return information, and he said that someone would contact us upon our return and would let us know whether they would be able to pick us up at all or if we would need to make other arrangements. Unfortunately, they never contacted us when we returned, so rather than wasting time trying to contact them, we took a taxi back to the hotel instead. at a cost of about $42.50 (plus gratuity).
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James Bard
February 07, 2019 Verified
 
Our stay was fine, leaving the car was great. Location was great with all the wonderful restaurants nearby. the shuttle to the cruise ship went well. The shuttle driver took our return information, told us he would text us but we should call the number on the card he provided. We received no text. After clearing customs, we called the number and got voice mail. Left message. Then called hotel and they transferred us to the service and again got voicemail and left a message. Never got a return call. Had to take a taxi at almost $50 to get back to get our car.
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December 03, 2018 Verified
 
Room was fine. Leaving the car at the hotel for the duration of our cruise was great. Shuttle was very easy to organize both to the port and back to the hotel after the cruise
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November 17, 2018 Verified
 
The hotel was very nice and restaurants and shopping were close by. The shuttle service to the cruise port was poorly run. We understand this is a separate organization from the hotel but are scheduled by hotel staff. It was scheduled to leave at 10 but waited for late passengers until 10:30.
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