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John Lowry ”
October 26, 2021 Verified
Our room was clean and comfortable and the reservation and check in were easy. The real service though occurred when we left a cell phone in our room after checking out and didn’t realize it until we got to the pier. I called frantically for help and they immediately went to our room, got our phone and sent it over with the van driver. The front desk person called me back and confirmed that it was on its way. They jumped into action and helped us when we needed it - now that is real customer service and care!!