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Delta Hotel Philadelphia Airport PA - Reviews

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(66 Community Reviews) | 500 Stevens Drive, Philadelphia, PA 19113
Delta Hotel Philadelphia Airport, PA 19113 near

Traveler Rating

Excellent
48
Good
17
Average
1
Poor
0
Bad
0

See reviews for

Business
2
Couples
29
Families
25
Friends
4
Solo
6

Rating summary

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Location
Service
Value
albert cinelli
March 24, 2022 Verified
 
everything was great except for the false fire alarm going off at 6 oclock in the morniing.!!
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Donald Ertley
March 13, 2022 Verified
 
very clean room Some hotels have continental breakfast but not at Delta. van driver in AM was great!
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Susan Anderheggen
March 03, 2022 Verified
 
Beautiful, clean modern looking hotel. Ourroom was spacious and looked brand new. The people at the front desk were very welcoming and nice and Pam, the shuttle driver, was wonderful. We highly recommend.
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Kathleen Oulahan
March 06, 2022 Verified
 
The staff is great. Shuttle service also great. The rooms are clean & the beds are very comfortable. The lounge definitely could use improvement. There are not many food choices & the evening we stayed they had no red wine. What bar has no red wine?
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Benjamin McKinney
March 24, 2022 Verified
 
(Marriott Ambassador) SATISFACTORY - The property was overall very clean, and the front desk (in person) was great, BUT over the phone, not so much. Most Marriott properties at least discount parking for Ambassadors. When I called in they were ice cold about it and refused to even ask the supervisor. Then when I got there and saw that I booked 3rd party (which I shouldn’t have had to do as an ambassador), they acted like they were doing me a favor and said we wont charge you for parking…?!?!? Not sure where the disconnect was. THANK GOD ParkSleep came into the picture, they saved me $100+ bucks for the parking alone. $13 daily rate is acceptable for a cat 5 and above, in a prime location. As a cat 4, Paying about 150/night…. Delta should have complimentary parking to begin with. Also at most Delta locations in the USA, its complimentary parking. This place should be no exception. They are at least a 10 min ride to the airport. ** on the bright side - the shuttle was super convenient and easy to use. The person/driver was extremely pleasant and professional. They should have given leniency with the daily parking fee for Titanium member and above . Why? Ambassadors spend and annual/projected $20k - $30k, bottom line we should have to pay for silly parking. SPG never charged for parking or its elite members. MOST IMPORTANT | THE AC IN THE ROOMS DONT WORK. When we checked in, we got to the room, we noticed a lot of rooms had fans outside the doors….. we chuckled until we got into the room, the joke was on us! It was a sauna. On the way up we felt so bad for the engineer, he was literally stopping at ever floor, way overworked. Bottom line - prob due to Covid, MOST of the ac units needed maintenance and filters cleaned; we had a 5am flight and we were too tired to get it fixed. Miserable night though. Hopefully the problem has been solved by now. Don’t think I would return without calling ahead of time to ask about the AC issue. Hope this helps!
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Manfred Steiner
February 28, 2022 Verified
 
Room was great and the shuttle drivers were very great guys and very courteous.
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Randi SCHLOTTERER
February 21, 2022 Verified
 
The hotel was clean and nice - we stayed for one night before a flight. The shuttle and driver in the morning were great. However, we had to wait a while for the return shuttle when we landed which was terrible. It seemed like every other shuttle in the world was coming through except the one from Delta Marriott!!
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David Ryan
February 14, 2022 Verified
 
Everyone was very good and the hotel was clean and accommodating. Will stay there again.
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Thomas Keibel
February 09, 2022 Verified
 
Reception was welcoming. Very clean.
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Jacob Stavinga
February 01, 2022 Verified
 
We enjoyed our stay. The overall hotel was clean, updated and well maintained with plenty of parking. The staff were friendly and helpful. Our room was clean and comfortable. The shuttle to the airport was prompt and efficient. We would definitely stay there again.
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