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Surestay by Best Western DFW Airport North Irving TX - Reviews

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(45 Community Reviews) | 4325 West John Carpenter Fwy, Irving, TX 75034
Surestay by Best Western DFW Airport North, TX 75034 near

Traveler Rating

Excellent
9
Good
30
Average
6
Poor
0
Bad
0

See reviews for

Business
2
Couples
14
Families
12
Friends
1
Solo
9

Rating summary

Cleanliness
Location
Service
Value
September 09, 2014 Verified
 
We stayed only a night and left early in the morning. The temperature in the room was hard to adjust to be in the comfortable mode (sleepless that night). I also booked the shuttle van to the airport for domestic flight, we were at the lobby 5 mins early. The driver left early without us, asked him later that he was told to leave without 5th and 6th passenger!! (he had 6 passengers in the list). We were late for 40 mins for our checked bag so the bag was sent to our temporary place in the next morning.
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August 09, 2014 Verified
 
Worth the $$$ especially w/ parking etc Real convience
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Rooms
July 24, 2014 Verified
 
NEVER, WILL I STAY AT THIS PLACE AGAIN!!!!!!!!!!!! YOU GET WHAT YOU PAY FOR. RUN DOWN AND UNSAFE.
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July 06, 2014 Verified
 
The idea is to Park Stay Fly. We booked in for a 9:20 shuttle in the morning, a family of 4. At 9:20, as we arrived in the lobby with our luggage, I saw the shuttle pulling away. No effort was made to check with us or to hold the shuttle -- which left early! -- and very little effort was made on the part of the front desk staff to assist us in getting the shuttle to stop or turn back for us. "Nothing we can do..." except call us a taxi, which cost $25. Still likely less than the cost of parking at DFW for 10 days, but very frustrating all the same.
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May 30, 2014 Verified
 
The hotel was convenient to the airport, offered clean rooms and reasonable beds. The shuttle and extended parking service made this a very good choice for the price.
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