(11 Community Reviews) | 3037 East Van Buren Street, Phoenix, AZ 85008
Surestay Hotel by BEST WESTERN Phoenix Airport, AZ 85008 near Sky Harbor International Airport
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2
Good
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Average
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5
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1
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2
Rating summary
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Our first stay at this location, and was impressed. We will stay here on our return trip, and will probably stay here on some of our future trips. Pleasant staff, large clean rooms and good amenities... and a good location!
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Pleasant, clean, quiet and safe. Enjoyed the pool whike it was 109 degrees outside. The air con was bothersome because it’s right next to the bed and blows cold air right onto us. We decided to sleep crosswise on the bed so the air blowing on us wouldn’t be so cold. Bed was very comfortable. Couldn’t figure out what was on tv. But tv’s with commercials and noisy blowy air cons are my nemisis and just about every hotel is the same in that respect. Customer service was good. Breakfast offered was meager but appreciated. Free shuttle was outstanding
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Hotel was clean, staff was very friendly, beds were comfortable. They provide safe place to leave your vehicle and free shuttle to airport. Would definitely stay here again. I traveled September 2017 but the review process didn't have choices after March.
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Was happy to be able to leave our car at the hotel while we vacationed.
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Hotel was clean and the service to and from the hotel was efficient. The shuttle is used by several hotels and the return also serves other parking lots so there is the potential for several stops to get to the airport and back. But basically we caught the shuttle back quickly and have no complaints.
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Nice and close to airport.
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Excellent for the purpose. Night receptionist quite unfriendly thought. Morning one, a doll. Breakfast is not good,but gets you going with something in the stomach.
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Property was new and very clean
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Very reasonable price and willing to keep our car for 18 days at the same time! What a deal.
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This hotel is in an industrial neighborhood & one that I would not want to venture out alone. The place is old but is in the process of being remodeled. My room was old but clean & adequate for 1 night stay. Having the Park & Fly option made it a good value for the price. Without that I would not stay there. Front desk staff were friendly & efficient.
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