Four Points by Sheraton Cleveland Airport, Oh 44135 near

Traveler Rating

Excellent
19
Good
26
Average
0
Poor
0
Bad
0

See reviews for

Business
1
Couples
24
Families
13
Friends
4
Solo
3

Rating summary

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The hotel and front desk staff was wonderful. The room was clean except looks like some one had hopefully only spit all over the wall next to the bed
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First time staying here and we will do it again! Everyone was very pleasant, rooms were clean. Only issue we had was toilet was not flushing very good. We were only there overnight so I reported it when I left. It worked but needed to do it a few times.
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The check end was quick and efficient. The room was comfortable and the bed was great. Most amenities are available such as a pool and exercise room. The elevator is slow but works.
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The stay was great.. but you have hit my credit card 5 times. I've been double charged and then some. Please correct.
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Staff was friendly and helpful, rooms clean, great experience
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Hotel set up was little confusing as to where elevators were from front desk. Hotel itself is fine. However the restaurant leaves a lot to be desired. The staff apppeared not to want to be there. We were sat at a table and given menus. Another staff came by about 5 minutes later to take our order. When we asked about items we were told they never ate them or knew if they were good. Had to ask for bill, and waited for it. I think we could have left without paying. Bartender seemed to be having problems, seemed help wanted to go home and it was around 7 pm. Good place to stay, shuttle driver was great. Explained where would pick us up on return and how to contact them when we got back from trip to pick up the car. Would stay again, just not eat here.
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The hotel was really a great place to stay. We only stayed (1) night, and left our car there for (7) days. The rooms were real clean and comfy. the bar had a great dinner menu. the staff was really polite and helpful.. Both the shuttle drivers were great on getting us to the airport and picking us up also.
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Good sleep, park fly location & rates! Great shuttle driver! We will be back.
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The hotel was good. The restaurant was good. Had a quiet night to get sleep before our flight.
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This was a breeze. Everything was smooth. My only way to fly. Love this hotel.
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