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Quality Inn & Suites Detroit Metro Airport Romulus MI - Reviews

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(129 Community Reviews) | 9555 Middlebelt Road, ROMULUS, MI 48174
Quality Inn & Suites Detroit Metro Airport, MI 48174 near

Traveler Rating

Excellent
42
Good
82
Average
5
Poor
0
Bad
0

See reviews for

Business
4
Couples
39
Families
46
Friends
3
Solo
13

Rating summary

Cleanliness
Location
Service
Value
July 14, 2015 Verified
 
Our overall stay was good and the price was great since we were able to leave our car parked for 10 days. I just didn't like the 15 min wait to get our shuttle from the airport back to the hotel to get our car.
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July 02, 2015 Verified
 
Convenient location, great service, excellent value but room and furniture were worn and shabby. Suited my needs and was positive overall. Updating worn rugs and chipped furniture and more attention to cleaning would achieve excellence.
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June 14, 2015 Verified
 
Great for early morning flight with stay flight park!
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SPA
Value
Rooms
May 21, 2015 Verified
 
Convenient and good
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May 11, 2015 Verified
 
Loved the fact that we could leave our car there and get a shuttle to the airport!
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May 10, 2015 Verified
 
We arrived at 11 PM, just behind a shuttle carrying about 30 non-English speaking patrons. After standing in the door for an hour, only about 5 people had been checked in. I asked to speak to a manager and was informed by a very harried employee that she was the only employee in the entire building. Asked if there was a manager on-call for these kinds of situations. She replied, "No." My daughter and I needed to be back at the airport at 3:30 AM to get to Florida in time for the Citrus Tour MS Bike Ride. In desperation, we walked to the Day's Inn. Fortunately, they were able to accommodate us, allowing us to get nearly 3 hours of sleep. Quality Inn did not meet my most basic expectations due to lack of available personnel. The young lady at the desk was doing her best but it was simply too much for one person. This also raises a security risk. How safe are your employees? How safe are your guests?
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April 05, 2015 Verified
 
The only downside to our stay was missing out on breakfast. Our plane left too early. Wish the breakfast started earlier.
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April 06, 2015 Verified
 
WE USUALLY STAY HERE WHEN WE ARE FLYING OUT OF DETROIT, VERY HANDY TO THE AIRPORT
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March 22, 2015 Verified
 
Only stayed briefly to catch an early plane....most important thing to us was to receive a wake-up call and WE DIDN'T!!!!!!!!!!!!!!!!!!!!!!!!!!!! Luckily, the alarm worked but we sure wanted that wake-up call!!!!!!!!!!!!
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March 14, 2015 Verified
 
Great location,friendly, good atmosphere
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