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Crowne Plaza San Francisco Airport, an IHG Hotel Burlingame CA - Reviews

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(54 Community Reviews) | 1177 Airport Boulevard, BURLINGAME, CA 94010
Crowne Plaza San Francisco Airport, an IHG Hotel, CA 94010 near

Traveler Rating

Excellent
23
Good
31
Average
0
Poor
0
Bad
0

See reviews for

Business
4
Couples
18
Families
25
Friends
3
Solo
4

Rating summary

Cleanliness
Location
Service
Value
debora Brummett
May 12, 2023 Verified
 
Clean friendly atmosphere
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Ronnie Goyette
April 01, 2023 Verified
 
The shuttle was on time but I was surprised that we had to pay almost as much as an Uber for a party of 4. On our return at 2 AM the shuttle was not running but that was ok. The hotel couldn’t find our reservation so it took a little longer than usual to get our room, but the room was clean, quiet and comfortable.
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Margaret Katen
March 27, 2023 Verified
 
We chose this hotel primarily to have a safe, convenient place to store our car during a week-long plane trip. Our very early morning SFO departure time was much less stressful for us by arriving the day before, staying at this hotel, leaving our car in their lot, and catching the airport shuttle bus (an extra $5 apiece, each way, every 30 minutes). The shuttle ride that morning took about 5 minutes to get to the terminal.
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Richard Navarro
February 09, 2023 Verified
 
To begin with it was a little difficult to find the reception area. Once there I was greeted by a very nice lady at the front desk. She quickly make recommendations that were very pleasing. I do recommend this hotel.
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James Harrison
December 28, 2022 Verified
 
The hotel itself was very comfortable, and we had very nice room. However, the shuttle to the airport was kind of iffy. The shuttle was operated by an outside organization that did not adhere to the schedule as advertised. It may have gone because of wind and rain in the area but we went down to the lobby for a very early shuttle, and it had already left 10 minutes early, so we had to pay for an Uber to the airport.
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meganne foss
December 21, 2022 Verified
 
You can\'t go wrong with the crown plaza for a sleep/park/fly situation. The rooms are comfortable and quiet, the restaurant in the hotel is pretty good, and the location is perfect.
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Neil Ehrlich
October 24, 2022 Verified
 
Just needed a place to stay overnight to catch an early flight the next day and leave our car til we returned.
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Dineshi Liyanage
July 25, 2022 Verified
 
Good park and fly location with comfortable clean rooms. The airport shuttle is no longer free at $5/person each way. If runs every 30 minutes.
Overall Rating
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Trina Harris
July 24, 2022 Verified
 
The staff was superb. Everyone from the front desk to the restaurant staff to maintenance and the shuttle driver were all friendly, knowledgeable, helpful. The property itself is older and we had issues with the hot water in the shower that we never really were able to get as hot as we would like but it was no biggie. Very clean. We ended up having to stay another night and the front desk directed us to the adorable downtown Burlingame that had a bunch of cute little shops and restaurants. And you could take a really nice walk on the water front on the otherwise of the hotel.
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Leena Oh
July 18, 2022 Verified
 
The hotel itself was good. Only issues were that the dining room closed at 9pm, and shuttle service was not great. When booking the hotel it was not clear that shuttle transportation was not included in the price. This should have been included in the booking information. Also, upon returning from our trip at approximately 8pm, we waited for over 30 minutes for the hotel shuttle before finally arranging for our own transportation via Uber. Other hotel shuttles came and went multiple times while we waited. Hotel staff were not helpful when dropping off our car at the beginning of the trip and gave us incorrect information. Hotel staff at the overnight end of our trip were very kind and helpful and corrected the errors of the initial staff. The room itself was clean, comfortable, and quiet.
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